HQ Truck Source (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Policy.

This Privacy Policy explains the types of information we collect, how we use it, how we protect it, and the choices you have. This Policy applies to information collected on our website HQtrucksource.com.com , including through WooCommerce—our e-commerce platform.

1. Scope of This Policy

This Policy applies to information collected:

• On this Website.

• In email, text messages, SMS, and other electronic communications between you and the Website.

• When you engage with our advertising, apps, or features on third-party websites if they link back to this Policy.

This Policy does not apply to information collected by:

• Us offline or through any other website not operated by HQ Truck Source.

• Any third party, including affiliates, through applications or content (including advertising) that may link to or be accessible from this Website.

By using this Website, you agree to this Privacy Policy. If you do not agree, please discontinue using our Website.

2. Children Under 16

Our Website is not intended for children under 16.
We do not knowingly collect personal information from children under 16.
If you believe we may have collected information from a child under 16, please contact us at [sales@HQtrucksource.com] or [682-288-8788] so we can delete the data promptly.

3. Information We Collect

We collect several types of information:

A. Personal Information

Information that identifies you, such as:

• Name

• Billing & shipping address

• Email address

• Phone number

• Payment details (processed securely through WooCommerce payment vendors—not stored on our servers)

B. Non-Personal Information

Data that does not identify you individually, such as:

• Device information

• Browser type

• General usage patterns

C. Automatically Collected Data

As you interact with our Website, we automatically collect data including:

• IP address

• Device and browser information

• Pages visited

• Cart interactions

• Cookies and tracking pixels

This data helps us improve Website performance and user experience.

4. How We Collect Information

We collect information:

• Directly from you (forms, checkout, account creation, customer service communication).

• Automatically (cookies, analytics, log files, device identifiers).

• From third-party partners (advertising platforms, analytics providers, shipping providers, payment processors).

5. Cookies & Tracking Technologies

We use:

• Cookies (browser cookies)

Used to remember preferences, track cart activity, and improve navigation.

• Tracking Pixels (Meta Pixel, Google Analytics, etc.)

Used to measure Website usage, conversions, and ad performance.

• WooCommerce cookies

Used for cart sessions, checkout functionality, and customer login.

You may disable cookies on your browser, but some site features may not function properly.

6. How We Use Your Information

We may use your information to:

• Provide, operate, and improve the Website

• Process orders and payments

• Send order updates, shipping alerts, and support responses

• Personalize your shopping experience

• Send marketing communications (if you opt in)

• Prevent fraud and ensure site security

• Comply with applicable laws and regulations

7. Third-Party Tracking & Data Sharing

We use third-party analytics and ad tools including:

• Meta Pixel (Facebook)

• Google Analytics

• Google Ads remarketing

• Other advertising and measurement tools

These providers may receive information such as:

• IP address

• Device data

• Page views

• Cart actions

• Form interactions

Such data may be used by them according to their respective privacy policies.

We do not authorize third parties to use this data for their own marketing unrelated to our services.

8. Disclosure of Your Information

We may share your information:

• With service providers supporting our business (shipping, payment processors, SMS providers, email platforms, hosting partners).

• With WooCommerce and its extensions needed to operate your orders.

• With a buyer in case of merger, acquisition, or business restructuring.

• To comply with legal requests, court orders, or regulatory requirements.

• To enforce our Terms and protect rights, property, or safety.

We do not sell your personal information for mass marketing purposes.

9. Your Choices

You can control:

A. Cookies

Most browsers allow you to block or delete cookies.

B. Marketing Emails

You may opt-out at any time by:

• Using the “unsubscribe” link in any email

• Updating your account preferences

• Contacting us at [Your Email]

C. Marketing SMS

You may opt-out by:

• Replying STOP

• Contacting support

D. Access & Edits

You may review and update your information by logging into your account.

10. Mobile / SMS Policy (Including Texas Compliance)

1. Service / Transactional SMS (Non-Marketing)

If you request SMS communication (customer service, order updates, quotes, tracking):

• These are transactional, not marketing.

• Used only for service-related communication.

• Phone numbers are not shared with third parties for their own marketing.

2. Marketing SMS (Promotional Texts)

If you opt in separately:

• You may receive promotions, discounts, and cart reminders.

• Marketing texts comply with:

  • TCPA

  • CTIA guidelines

  • Texas Business & Commerce Code (amended Sept 1, 2025)

Marketing texts are not sent before 9:00 AM or after 9:00 PM local time.

We maintain documentation of opt-ins and opt-outs.

11. Data Security

We implement reasonable security measures to protect your data, including:

• SSL encryption

• Secure WooCommerce environment

• Firewalls and access controls

• PCI-DSS compliant payment processors

However, no method of online transmission is 100% secure.
Use the site at your own risk.

12. WooCommerce Hosting

Our store is hosted on WooCommerce, which provides the e-commerce technology allowing us to sell our products.

Your data may be stored through:

• WordPress / WooCommerce databases

• Secure hosting servers

• Encrypted payment gateways (e.g., PayPal, Stripe, ShopPay, etc.)

For more details, you may review WooCommerce’s policies:

• WooCommerce Privacy: https://woocommerce.com/privacy

• WordPress.org Privacy: https://wordpress.org/about/privacy/

13. Changes to This Policy

We may update this Privacy Policy at any time.
Changes are effective immediately when posted on this page.
You are responsible for checking this page periodically for updates.

14. Contact Information

If you would like to:

• Access your data

• Update or delete your information

• Ask questions about this Policy

• File a complaint

Contact us at:

📧 sales@HQtrucksource.com
📞 682-288-8788